Use cases · WorkspaceAi

One Assistant for every business area

Each App is trained on dedicated knowledge bases — HR, document management, legal, finance, IT, customer care, procurement, training, quality, operations, and more. Answers with verifiable data and source citations.

Twelve scenarios, twelve Assistants

Same RAG engine and MCP integrations — different domains and documents for each team. Each use case shows the problem, a real conversation example, and expected outcomes.

01

HR

HR Assistant

Always up-to-date policies, benefits, and internal procedures — instant answers for employees and people teams.

HR Assistant

RAG

You

How many vacation days do I have left this year?

HR Assistant

In your first year you are entitled to 22 working days of vacation, accrued proportionally month by month. As of August 6, you have accrued approximately 12.

HR Handbook 2026.pdf · § 4.2Benefits policy · p. 12

Answer based on indexed documents · verifiable citations

02

Document management

Document management Assistant

Templates, archives, and document versions with permissions and workflows — find the right file on the first try.

Document management Assistant

RAG

You

Where can I find the vendor contract template?

Document management Assistant

The updated vendor contract template is in Archive → Legal templates → Procurement. The latest revision is dated 03/12/2026, approved by legal.

Document archive index · ProcurementVendor contract template v3.docx

Answer based on indexed documents · verifiable citations

03

Technical

Technical Assistant

Product manuals, technical datasheets, and FAQs for support and maintenance — technical know-how accessible to the team.

Technical Assistant

RAG

You

What is the maximum power output of the X200 model?

Technical Assistant

The X200 model delivers a maximum continuous power output of 3.2 kW, with a peak of 4 kW for 60 seconds. Three-phase 400 V supply, IP54 rating.

X200 technical manual · ch. 3X200 product sheet.pdf · Specifications

Answer based on indexed documents · verifiable citations

04

Commercial

Commercial Assistant

Price lists, plans, and product sheets for the sales team — commercial information always aligned.

Commercial Assistant

RAG

You

Price and delivery times for the Enterprise plan?

Commercial Assistant

The Enterprise plan starts at €2,400/month (annual billing), includes 50 Assistants, dedicated deployment, and 99.9% SLA. Activation time: 10–15 business days.

Price list 2026 · EnterpriseEnterprise commercial sheet.pdf

Answer based on indexed documents · verifiable citations

06

Finance

Finance Assistant

Reimbursement policies, budgets, and accounting procedures — clarity for finance and internal requesters.

Finance Assistant

RAG

You

Can I get reimbursed for a personal software subscription used for work?

Finance Assistant

Yes, if approved by your manager and within €500/year for productivity tools. An invoice addressed to the company or a receipt with justification of use is required. Accounting code: 6220 · Software.

Reimbursement policy 2026 · § 3.4Chart of accounts · Class 6220

Answer based on indexed documents · verifiable citations

07

Customer care

Customer care Assistant

Customer FAQs, SLAs, and escalation — first-line support aligned with official procedures.

Customer care Assistant

RAG

You

An Enterprise client requests SLA extension: what are the maximum response times?

Customer care Assistant

Enterprise plan: critical response within 1 business hour, high priority within 4 hours, standard within 1 business day. Extensions beyond 99.9% uptime require account manager approval.

Enterprise SLA 2026 · Response times tableEscalation procedure · Level 2

Answer based on indexed documents · verifiable citations

08

IT

IT Assistant

Access policies, VPN, assets, and L1 troubleshooting — self-service for employees and service desk.

IT Assistant

RAG

You

How do I configure the corporate VPN on Mac?

IT Assistant

Install Cisco Secure Client from the internal software portal, import the VPN-CORP.ovpn profile, and authenticate with MFA. Requires an approved ticket for remote access and a device registered in MDM.

VPN guide · macOSRemote access policy · § 2

Answer based on indexed documents · verifiable citations

09

Procurement

Procurement Assistant

Vendors, RFPs, and approval thresholds — faster, policy-compliant procurement.

Procurement Assistant

RAG

You

What is the threshold for direct approval without a tender?

Procurement Assistant

Purchases up to €5,000: area manager approval. From €5,001 to €25,000: comparison of 3 quotes. Above €25,000: formal RFP with procurement and legal.

Procurement policy 2026 · § 4.1Qualified vendor list · IT

Answer based on indexed documents · verifiable citations

10

Training

Training Assistant

Onboarding, training paths, and certifications — L&D self-service for HR and managers.

Training Assistant

RAG

You

Which mandatory courses must a new hire complete within the first 30 days?

Training Assistant

Within 30 days: workplace safety (4 h), GDPR basics (2 h), IT policy, and code of ethics. The full onboarding path is in the L&D catalog → New hires 2026.

L&D catalog · OnboardingMandatory training policy · § 1

Answer based on indexed documents · verifiable citations

11

Quality

Quality Assistant

ISO procedures, audits, and non-conformities — support for the company quality system.

Quality Assistant

RAG

You

How do I register a minor non-conformity in production?

Quality Assistant

Complete form NC-01 within 24 hours, classify as minor if impact is limited to the batch, assign corrective action within 5 business days. Reference: ISO 9001 procedure · § 8.7.

NC procedure · ISO 9001 § 8.7Form NC-01 · Instructions

Answer based on indexed documents · verifiable citations

12

Operations

Operations Assistant

SOPs, shifts, and plant maintenance — operational know-how for plant and facility teams.

Operations Assistant

RAG

You

What is the production line startup procedure after an overnight shutdown?

Operations Assistant

Follow SOP-LINE-03: verify air pressure (6 bar), test safety sensors, start heating for 15 min, quality check on first piece. Night shift must complete checklist T-01 before handover.

SOP-LINE-03 · Line startupShift checklist T-01

Answer based on indexed documents · verifiable citations

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